WiaChat: specialized messenger for transportation companies

13 June, 2017
Kirill Yakynin

The service created for rapid, reliable and cost-effective communication between fleet managers and drivers on route. 

The use of GPS tracking in transportation has greatly cut down the practice of constant calls to drivers. With the ability to track vehicles online the dispatcher sees the actual picture of how things go. 

Certain situations require an emergency response: deviations from the route, missed an offloading point, reported loss or damage of cargo or some problems with custom occurred. When things like these happen, you want to get in touch with the driver as soon as possible.

Calls and SMS are surely a way out but when operating in roaming it may cost you a lot of money.

The new WiaChat service by Gurtam specially developed for carriers operating internationally is an effective tool for fast and inexpensive communication with drivers. 

The chat developed for fast communication

WiaChat allows the dispatcher a quick interaction with the driver: send messages via GPRS and SMS, attach files, electronic documents or pictures and determine exact locations.

WiaChat service is delivered in two versions: a mobile app for drivers and a web version for dispatchers. We took into account every small thing to make the communication between drivers and managers convenient and productive.

Web version

Screen 01Where dispatchers benefit:

  • send messages to operators on the route 
  • attach electronic documents and files to text
  • receive pictures of cargo condition, road situation, border crossing process
  • share coordinates of the loading/unloading points 
  • store messages history

Mobile app


Where drivers benefit:

  • deliver messages and pictures to a dispatcher
  • share your coordinates in one click 
  • send SMS if the Internet connection is unavailable
  • prevent mobile data misuse due to a private communication channel with Gurtam servers
  • enjoy a user-friendly and ad-free mobile interface
  • switch to night mode for better data perception in the dark.

Download now
The ad-free application is already available at PlayMarket. Start working with WiaChat today and leave your feedback for us to make the app better.

Try the service now to see how it fits your business
Contact our technical support for further information on the installation and usage of WiaChat on your devices.

Kirill Yakynin
Kirill Yakynin
Kirill is the Brand Manager at Gurtam. He maintains brand integrity across all the company’s marketing initiatives and communications and ensures that Gurtam products resonate with current and potential customers.


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