Delivery fleet management with Wialon
Let your customers perform a wide range of logistics tasks for last-mile delivery. Implement delivery fleet management to automate and digitalize the fleet owner’s business.
Equip commercial fleets with a tool for dispatchers and a mobile application for drivers. Day-to-day order import and distribution, planning and optimizing routes, delivery control, reports, notifications, and opportunities for third-party integrations are at the fleet owner’s disposal. Wialon combines GPS tracking, IoT, and fleet management to drive more profits from delivery fleets.
How Wialon can help delivery fleets
Less manual work
Automatic route creation, order import, and data flow to third-party apps replace hours of manual work of your client’s employees.
Real-time control
Dispatchers stay updated via notifications, communicate with drivers, monitor their work in real-time, and react quickly to improve service quality and avoid delays.
Historical data availability
Allow your client to improve their processes by regularly analyzing planned and actual routes, delivery duration, mileage, and more.
Proof of work done
With Wialon, your customer knows for sure that the courier has completed the task. Photo proofs can also be used to solve issues with any counterparties.
Saving time
Your client’s employees will ditch Excel spreadsheets, manual route building, and calling fleet couriers every time their route changes even the slightest bit.
Saving resources
With route optimization offered by the app, your client delivers more orders with less fuel and wear and tear within the same salary budget.
A fleet and delivery management tool for dispatchers
Orders
Let clients create, mass import and export orders, and manually add or edit them as needed. Options like custom fields, file attachments, and others let clients use the app for delivery in most industries.
Delivery route planning
The delivery logistics app builds preliminary routes for selected orders and vehicles with estimated arrival times and mileage. The offered routes can be adjusted during the planning stage.
Delivery process monitoring and notifications
Dispatchers track active route completion in real-time, use the dashboard, and follow the notifications received by the drivers and cargo recipients. Chatting with a driver can help solve emerging issues.
Reports
Fleet owners can customize and generate the reports and share them with their counterparties for analysis and adjustments. A statistics block on the dashboard provides a glance at the key metrics.
Logistics and fleet delivery: mobile app for drivers and couriers
FAQ
Have a question about delivery tracking features offered by Wialon? Shoot it to sales@wialon.com, and we’ll be happy to reply!
Can we integrate this functionality with the client's environment?
Yes, you can. Using APIs, you can integrate the delivery management solution with any third-party apps in the client's environment, from accounting and vehicle maintenance tracking to CRM and order management apps.
What types of delivery vehicles can be tracked by Wialon?
Any! What matters is that the vehicle must be equipped with a GPS tracking device. Last-mile delivery trucks, bikes, cars, or even scooters can be tracked by the app.
Plus, if you choose the Google services routing option, it can build routes for couriers traveling by car, bicycle, or straight up walking.
Does the app offer order import?
Yes. XLSX and CSV files can be uploaded for fast order import.
For deeper automation and bigger projects, the service allows you to integrate the application with third-party services and ERP systems through API. This path offers order lists and complete routes import from CSV or XLSX files or using the JSON format.
The fleet owner fears they won’t be able to jump to fully automatic route planning immediately.
And it’s a valid concern: it may be challenging process-wise. Meanwhile, Wialon delivery fleet management features offer numerous ways of manually correcting what the app suggests, for example, adjusting the orders and routes, the pool of orders and vehicles assigned to them, and more.
My client demands that they can manually adjust the routes offered by the logistics delivery management software. Is it possible?
Yes. For each planned route, the dispatchers can:
- adjust it right on the map by simply reordering the destination points;
- move orders to other routes;
- recalculate the routes after the manual adjustments.
Does the app offer a comparison of planned and factual delivery?
Yes. The app offers customizable reports that allow your client’s employees to analyze planned and actual routes, delivery duration, mileage, and more.
My customer also needs fleet management features. Can the app be integrated with a fleet management platform?
Yes! First of all, fleet delivery tracking features are part of Wialon, a fleet management platform, and you’re welcome to offer your client even more, from fuel control and video telematics to driver management, Eco Driving, and other features.
Plus, Wialon offers API, which allows integration with third-party software of your choice.
My clients have different business requirements when it comes to route planning.
Awesome! Wialon has three planning modes:
- fast: reduces the delivery time due to the maximum number of units
- balanced: plans fully loaded vehicles, minimum mileage, strict adherence to delivery intervals
- cost-effective: offers fully loaded vehicles, minimum mileage, and loose adherence to delivery intervals
Offer the mode that suits your customer’s business best.
Does your delivery logistics software solution offer field customization?
Yes. You can add custom text fields to orders. This will ensure the orders have all the necessary information depending on the industry and client’s requirements. You don’t have to write code to comply with these — custom fields are available via settings.
Not just delivery fleet management. Discover Wialon
Fleet delivery tracking is just one of the things Wialon, a platform for fleet management, offers to your customers.
With 20+ years of market expertise, it has 4+ mln vehicles connected and offers a plethora of features. The platform helps telematics service providers grow and offer a solution trusted by 2,7k+ partners in 160 countries.
Whether you seek the right tool to boost your client’s fleet productivity, streamline and automate operations, or employ straightforward and practical GPS tracking and telematics projects, Wialon is your go-to choice.
Why choose Wialon as your provider of delivery fleet management software
Reliable data centers
Our US and Europe Tier 3 data centers use state-of-the-art IT infrastructure, advanced technologies for processing and storing information, and automated processes, ensuring efficient database security.
High performance
99.5% SLA-guaranteed uptime ensures the software won’t interrupt your client’s operations. All scheduled maintenance downtimes are made as short as possible and communicated in advance.
Security
Gurtam, the developer of Wialon, follows the integrated management system policy, meeting ISO 9001’s quality management and ISO/IEC 27001’s information security requirements.
Platform for developers
Wialon's SDK and open API enable seamless platform integration with other systems, such as ERP, BI, and accounting, and empower the development of customized solutions.
No hardware challenges
3,8K+ device models have been integrated with Wialon, and the list of compatible devices is constantly growing.
Technical consulting
Partners benefit from technical support in five languages, project implementation assistance, expert-led training sessions, certification and education opportunities.
Wialon community
Join the Wialon community, the largest network of telematics and IoT experts, and a platform for knowledge exchange, technology sharing, and collaborative problem-solving.
Wialon global recognition: awards and certificates
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What partners have to say about Wialon
Explore insights from members of the Wialon community — fleet digitalization service providers and hardware manufacturers worldwide. Discover why they've chosen Wialon as their trusted fleet management software partner and gain firsthand perspectives from our vibrant community.
Become a partner
We chose Wialon because of its flexibility. The platform helps us capture opportunities, both big and small. Wialon provides a great "Day 1" experience for partners seeking a ready-to-use platform.
The biggest advantage of the Wialon telematics platform is that we can integrate it with a lot of different devices. Besides technically speaking, Wialon is a very fast system that supports numerous maps and can meet client requirements across various niches.
Wialon has been consistently showing growth in its solutions and community by adopting new features and trends, which enables all partners to be among the first in the market to offer in-demand fleet tracking solutions.
As a consulting engineer, I love the flexibility of the entire fleet monitoring system, 24/7 support with short response times, a fantastic API, an uptime of 99,97% (according to my own measurements), and a very competitive price model that, in my opinion, is unbeatable.
Wialon provides our clients with a user-friendly interface for fast testing and evaluation of our devices. It facilitates quick integration and testing of new data parameters, thereby reducing the time required for integration and assessment.
What we like most about Wialon is its completeness: It has numerous features and solutions beyond regular vehicle tracking — fleet maintenance, route planning, driver behavior monitoring, and so on.