Nov 12, 2026
4 min read
Any fleet digitalization solution provider knows just how different customers’ needs can be. Customer A wants a simple, straightforward tachograph analysis software solution to monitor tachograph data and stay compliant with EU driving and rest-time regulations. Customer B has drivers who use their vehicles for both business and personal trips, so they need an easy way to distinguish between the two. Customer C wants timestamped evidence of cargo handling and routine vehicle inspections to prevent delivery mistakes and unexpected breakdowns. Customer D needs to track movable industrial equipment inside a huge workshop to reduce the time spent searching for tools between shifts. Customer E… Well, the list goes on and on.
Different customers, different challenges, different expectations. For fleet management service providers, building tailored solutions for each and every customer can be quite a task. That’s where Wialon Platform comes to the rescue.
Configure, customize, deliver — all without costly development overhead
Wialon Platform is a robust white label fleet management software that gives service providers the tools to build, customize, and deliver solutions without writing code. They can select the features their customers need, adjust how everything works, and deliver the completed solution as their own product, with custom branding and full ownership.
The platform consists of 3 main interfaces:
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Studio: The service provider’s side — workspace for managing accounts, connecting devices, configuring features, and customizing solutions.
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FleetSpace: The customer’s side — a web and mobile interface where fleet managers monitor vehicles, work with fleet data, and manage everyday operations.
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Wialon Driver: The driver’s side — a mobile app that connects drivers with fleet managers through customizable forms, inspections, delivery records, and incident reports.
What can service providers actually build with these tools? Quite a lot. The platform covers everything from driver behavior monitoring and maintenance management to tachograph control, emissions reporting, and indoor asset tracking. Service providers can also create custom forms, automate routine processes, and configure private vehicle use to protect employees’ privacy.
Another advantage here is how easily these capabilities can be combined and adapted. Solution providers can decide which tools each customer gets, configure them around their workflows, and reuse existing setups when working with similar fleets.
The result? More flexibility to serve different customers, less time spent on repetitive configuration, and no need to invest in fleet management software development from the ground up.
How it works: 6 steps to a tailored fleet management solution
In our dedicated webinar, we demonstrated how a white label fleet management solution can be built from scratch with Wialon Platform, covering the entire process in just a few steps:
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Setting up a customer. It all starts in Studio, where a new customer’s profile is created and assigned a suitable billing plan based on their needs.
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Choosing a configuration. The customer environment can be built from scratch, configured using ready-made templates, or copied from an existing setup to save time.
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Connecting devices and setting up sensors. Devices are added to the customer account, with the option to use predefined settings, customize sensors, and check incoming telemetry data.
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Configuring resources and branding. Reusable resources help simplify future setups, while white-label settings allow service providers to customize logos, colors, URLs, and other branding elements.
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Managing the customer workspace. FleetSpace dashboards, widgets, and navigation menus can be adjusted to match specific fleet workflows, keeping only the tools they actually need.
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Setting up users and access rights. Customer’s employees receive access to the relevant features and workspaces, with permissions saved as reusable roles for easier management in the future.
And just like that, a customized, branded fleet management solution is ready to go — without writing a single line of code.
Watch the webinar recording
See for yourself just how simple it can be — and stay tuned for more insightful webinars.
Building a solution with Wialon Platform from zero to launch: Frequently asked questions
How is Wialon Platform different from Wialon Hosting? Which one should I choose?
Wialon Platform is a great choice when flexibility and customization are the main priorities. It allows service providers to build tailored solutions, choose which features customers can access, customize workflows and interfaces, and deliver everything under their own brand.
Wialon Hosting, on the other hand, is a mature fleet management system with a wide range of established tools and specialized solutions. It can be a better fit for customers who need ready-made solutions for specific industries, such as public transportation management, smart farming, and delivery management.
In short, if your priority is to build a solution around specific fleet workflows, consider Wialon Platform. If you need an extensive set of established fleet management capabilities and specialized applications, Wialon Hosting may be the better choice.
Do I need Wialon Hosting to use Wialon Platform?
No. Wialon Platform is a standalone product that works independently of Wialon Hosting. Both offer fleet management capabilities, but Wialon Platform places greater emphasis on customization, white-labeling, and giving service providers more control over the customer experience.
Do I need to connect devices through Wialon Hosting first?
No. Devices can connect directly to Wialon Platform. It is also possible to use data mirroring to make devices connected to Wialon Hosting available in Wialon Platform.
Data mirroring is particularly useful for testing Wialon Platform without disconnecting existing devices from Wialon Hosting.
Can I move devices from Wialon Hosting to Wialon Platform?
Absolutely. Moving devices from Wialon Hosting to Wialon Platform is supported, and our team is here to help. If you are interested in the migration, please contact Technical Growth through our centralized Wialon support hub or directly at growth@wialon.com to review the project and plan the transition.
Is there a mobile application for fleet monitoring, similar to the Wialon Hosting mobile app?
Yes! Wialon Platform has a mobile app that allows fleet managers, dispatchers, and business owners to monitor their fleets on the go. Users can view vehicles on a live map, check their current status and key sensor data, receive push notifications about important events, review trip history, and access individual vehicle details, using their existing Wialon Platform workspaces.
There is also a separate Wialon Driver app focused on drivers’ responsibilities.
What is the difference between the Wialon Platform mobile app and Wialon Driver?
The main difference is who they’re designed for and what tasks they help with.
The Wialon Platform mobile app is the mobile companion to FleetSpace, designed for fleet managers and other users who need access to fleet monitoring tools.
Wialon Driver, on the other hand, is designed specifically for drivers. It helps them handle everyday tasks, such as completing vehicle inspections, submitting reports through customizable forms, and switching between business and private vehicle use.
Both apps can be customized to match the service provider’s branding.
Can I customize the interface for each customer separately?
Yes. Service providers can apply their branding to the customer-facing interface and mobile applications, and tailor dashboards, available features, widgets, and vehicle information. Customer roles let service providers create reusable access configurations and give their customers’ employees access rights relevant to their jobs.
Can I create customized reports in Wialon Platform?
Yes. Wialon Platform allows users to customize reports by selecting the data and columns they want to include. For example, it is possible to configure a trip report to display specific information relevant to a particular fleet’s operations.
If you have more complex reporting requirements or need something beyond the available configuration options, you can discuss your use case with the Wialon Technical Growth team to explore possible solutions.
Can Wialon Platform data be accessed through an API for analysis in tools such as Power BI?
Yes! Wialon Platform provides APIs for both Studio and FleetSpace, allowing service providers to retrieve data and use it in external systems, integrations, and business intelligence tools such as Power BI.
The APIs come with Swagger documentation, making it easier for developers to explore available endpoints and integrate Wialon Platform data into their own solutions.
Can Wialon Platform forward device data to third-party systems?
Yes. Wialon Platform includes a feature called Streams, which allows service providers to forward data received from GPS tracking devices to external applications and platforms.
This makes it possible to share device data with third-party systems and use it as part of broader integrations or customized solutions.
What about AI in Wialon Platform?
Wialon Platform comes with an AI agent built directly into Studio. It can help with solution configuration, troubleshooting, dashboard creation, and many other tasks, saving service providers time on manual work.
Instead of going through every configuration step manually, users can describe what they want to achieve, specify the relevant accounts or devices, and let the agent work toward the result.
The AI agent is available to users with the Administrator role. Both commercial users and those testing the platform get 10 free AI credits per month, with the option to purchase additional credits.
How much does Wialon Platform cost per vehicle/asset?
Wialon Platform follows a monthly subscription model, with pricing based on the number of connected vehicles and the selected features. This allows service providers to choose the functionality their customers need and plan their expenses accordingly.
For specific pricing details, existing Wialon partners can contact their Partner Success Manager, while service providers new to Wialon can reach out to us at sales@wialon.com.
More information about the pricing model is available on the Wialon pricing page.
Is a trial period available for Wialon Platform?
Yes, you can request access to Wialon Platform to test its capabilities and see how it fits your business needs.
If you’re already a Wialon partner, simply contact your Partner Success Manager to discuss testing opportunities and get started. If you’re new to Wialon, reach out to us at sales@wialon.com to request a test. The team will discuss the testing conditions with you individually and help you explore the platform.
