The client, Scootpallet, is the largest rental company of electric mobility scooters in the Benelux region. Apart from city projects, they are also present in theme parks where visitors rent e-scooters to travel across the area.
Before, the client had to drive back and forth to the theme parks, look for their scooters and check the battery status to see if they had to charge it. This cost a lot of money, time, and effort. So the company decided to build a scooter tracking system.
The solution was expected to provide data and solve the following issues:
Our partner, HubLogiQ, has developed a scooter tracking system that provides full control over mobility scooters renting.
For its hardware part, the telematics service provider selected affordable and scalable equipment with device management, an in-built relay and an RFID reader:
Before the project, the scooter rental company had worked with the Digital Matter devices. HubLogiQ transferred the existing equipment to the new solution.
The data from scooters is sent to the Wialon platform. Part of the platform’s diverse functionality is used in the scooter tracking project:
The client can also turn the lights and a scooter itself on and off remotely to reduce battery usage when someone has left the scooter on by accident. The control system ensures a longer battery life and the client needs to charge e-scooters less frequently.
The scooter tracking system allows the rental company to massively increase the number of scooters in the fleet, because the cloud-based system copes with any number of connected electric scooters. Now they have 130 scooters connected to the Wialon-based solution; in the future, the company is planning to increase the amount up to 500 units. This way, the client can grow faster, add scooters and efficiently manage any number of them.
The client's fleet of tracked electric scooters
During the project implementation, HubLogiQ was in contact with the client via Whatsapp for fast replies to simple or urgent questions. For more important issues, they used the phone number or mail. HubLogiQ also provided training at the client’s location to show to their employees how to work with Wialon and the solution.
The scooter tracking system provides Scootpallet with full control over their shared mobility fleet.
By knowing the battery status of a scooter and whether it’s available or not, Scootpallet rents out more scooters.
Thanks to up-to-date information about batteries, a scooter is charged right when it’s needed. This minimizes a number of unnecessary recharges and maximizes battery life.
The company has 24/7 access to real-time data about the battery status and locations in Wialon for better planning, timely service, and proper maintenance of the scooter and the battery.
Scootpallet doesn’t have to send their workers to the theme parks to check scooters. Instead, they rely on connected technologies that keep them updated on the status of their e-scooters.