Frio Express is a transportation company aimed to provide integral solutions to the transportation and logistics requirements of its Mexican and American clients. The company relies on sophisticated control and dispatch systems along with telecommunications technology to maximize efficiency and quality in real time.
Despite a long presence on the market, Frio Express experienced a number of essential problems concerning their fleet.
The company had the following list of issues to be solved:
Thanks to the Wialon partner from Mexico, Cobertura Total en Telemetria Mexico (CTTMX), the transportation company has got a robust accident monitoring system, which converts the tractor-trailer into an interactive management system that communicates with the operator using artificial intelligence cameras from Howen.
These cameras, apart from providing a live stream to watch and automatically saving the incident videos, generate different alerts to prevent accidents. In case of an accident, the acquired footage lets the fleet managers analyze what happened or provide evidence for third parties. The fleet management system can also trigger disabling the truck tractor and/or generate sound and visual alerts which will keep the driver in the know.
Wialon receives the info from GPS tracking and allows for the visualization of the vehicles on the map. Also, it provides real-time video streams from the vehicles and generates incident reports of the events that the intelligent system captures. Wialon also allows automatic download of event video.
The solution allows to view the footage from outside the truck and in the cabin
There are some specific features of the accident monitoring system that add to the project opportunities:
The 1TB solid state hard drive allows the system to store all the evidence. The hard drives, in the event of a greater vibration such as a shock, will not be damaged and the information will not be lost.
The accident monitoring system sends data via cellular network, and alerts upon certain events or actions are generated. This lets the monitoring staff act immediately.
All events generated will trigger an alarm in the tractor trailer activating an actuator. It can reduce the speed of the unit and emit a sound and light alert inside the cabin which will help the driver understand something is wrong.
A special black box will save the events if there is no cellular coverage and will send them to Wialon once the network coverage is recovered. Iit also has Wi-Fi connectivity; when the truck arrives at its base and logs into it, the recorded video can be downloaded in high definition without spending cellular data.
Frio Express is completely satisfied with the proposed accident monitoring system. Now the Mexican transportation company can determine responsibilities in accidents and identify poor control and driver management.
The project has helped to resolve claims for clarifications with customers and insurance companies due to the video on board and the various functions accompanying the solution.
Inaccurate driving, overspeeding, or other issues are identified and recorded by the vehicle video monitoring system, and both the fleet manager and the driver get alerts in real-time. Drivers can be coached on better driver practices.
Thanks to the fleet driver management features, more serious accidents don’t happen as potentially dangerous actions or situations are reported right away.
CTTMX is the company that strives for providing quality service. We have worked with other providers that offer similar solutions and some may have even more sophisticated technologies. However, when it comes to service, we haven't found anyone who does it like CTTMX, where the service is first. They are always available and proactive, don't keep us waiting and always offer possible options for different requirements we make.